Privacy Policy

Privacy Policy

Introduction

Welcome to http://pdr-process.dentrepair-talk.com (hereafter referred to as “our website” or “we,” “us,” or “the Company”). We are dedicated to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we collect, utilize, and safeguard the personal information of visitors and users accessing our website, applications, services, and products (collectively referred to as “our platform”). By using our platform, you consent to the practices described in this policy.

Scope

This privacy statement applies across all aspects of our digital presence, including but not limited to:

  1. Our official website: http://pdr-process.dentrepair-talk.com
  2. Mobile applications and software we offer
  3. Online services and tools provided by us
  4. Any other platform or service owned or operated by PDR Process

Please note that this policy does not cover third-party platforms, applications, products, or services you may access through links or integrations on our site. These entities have their own privacy policies, and we encourage users to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices regarding:

  1. User accounts and authorized access to our services
  2. Interactions on our websites, including page visits and content engagement
  3. Communication channels, such as emails, phone calls, and text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which can include:

  • Account Information: Details related to your user account creation and management, like usernames, email addresses, and passwords.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Data related to your financial status, banking details, or investment portfolios (if provided).
  • Purchase Information: Records of products or services purchased from us, including quantities, transaction dates, and order totals.
  • Mobile Device Identifiers: Unique device IDs, mobile network information, and other data from your mobile devices for analytics and identification purposes.
  • Location Data: Geographic coordinates and location-based services data, if you choose to enable them.
  • Feedback and Reviews: Comments, ratings, and suggestions submitted by users regarding our products or services.
  • Social Media Information: Data obtained through social media integrations, such as profile pictures, user names, and posting activities.
  • Product Information: Details about the products you browse, search for, or purchase on our platform.

We gather this data through multiple channels:

  • User input forms and surveys
  • Automated tracking technologies, including cookies, pixels, and device fingerprinting
  • Third-party data providers who share user information with us, adhering to their privacy policies

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies for various purposes:

  • Strictly Necessary: These ensure the basic functionality of our website and services, like maintaining session state and allowing secure connections.
  • Preference: Cookies store user preferences and settings to personalize your experience.
  • Analytics: They enable us to analyze traffic patterns, track usage, and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. Our retention periods are as follows:

  1. Account Information: Retained for the duration of your active account and a reasonable period after its termination.
  2. Payment Information: Stored securely for transaction history and fraud prevention, in compliance with card network rules.
  3. Financial Records: Kept for legal and tax requirements, typically 5-7 years.
  4. Purchase Data: Retained for order fulfillment and customer service, usually up to 10 years.
  5. Other Personal Data: Depends on the context of collection and the applicable laws, ranging from a few months to several years.

Security Measures

We implement robust security measures to protect personal data from unauthorized access, use, or disclosure. These include:

  • Encryption of sensitive data during transmission and storage
  • Secure third-party processing partners who adhere to strict privacy standards
  • Regular security assessments and penetration testing
  • Employee training on data protection best practices

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you believe we have collected such data in error, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The ability to correct or update inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The option to request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: Limiting the use or processing of your data under certain circumstances.
  5. Data Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  6. Objection: Opposing the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on your exercise of data protection rights.

To invoke any of these rights, please reach out to our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, feedback, or data-related questions, please contact us:

We value your trust in our commitment to privacy and data protection.